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    Help Centre

    Frequently Asked Questions

    Answers about MOQ, samples, production time, customization and shipping for your custom apparel order.

    Quick Answers For Buyers

    Here are quick answers to what buyers ask us most about ordering from Maygs Sports. If your question isn't covered, send us a message using the form and our team will reply to you shortly.

    Can I order a sample before a bulk order?

    Yes. We make a sample for your review and approval before production starts, and bulk production begins only after you approve it. A non-refundable advance payment is required before the sample is made.

    What is the minimum order quantity (MOQ)?

    Our MOQ is 20 pieces per design and color. This applies to all our product lines: sportswear, streetwear, leather wear and gymwear.

    What is the turnaround time for team and club orders?

    Turnaround depends on the product, quantity and level of customization. Production usually starts once the sample is approved and the 50% deposit is received. Share your quantity and deadline with us and we will confirm a delivery timeline with your quote.

    Do you offer custom designs?

    Yes. We manufacture to your design, including custom cuts, colors, panels, logos and labels. You can send us your own artwork or tech pack, or describe your idea and we will help you develop it.

    Do I need a finished design before placing an order?

    No. If you only have a rough sketch, a reference photo or an idea, our team can help turn it into a production-ready design. We then make a sample so you can approve it before bulk production.

    Can you match the colors of an existing garment or design?

    Yes. Send us a Pantone code, a color swatch or a reference garment and we will match it as closely as possible. The color is confirmed on your sample before bulk production.

    Do you print in CMYK or RGB?

    Print production uses CMYK. If your artwork is in RGB, our team will convert it and check the colors with you on the sample, since some bright screen colors look slightly different in print.

    Does it cost extra to add player names or numbers?

    Names and numbers may be priced separately depending on the method and quantity. Tell us your roster size and requirements and we will include the exact cost in your quote.

    What file formats do you accept for logos and artwork?

    We prefer vector files such as AI, EPS, SVG or PDF. High-resolution PNG or JPG files also work, and our team can recreate low-quality logos for you if needed.

    What fabrics and materials do you use?

    We use performance polyester and moisture-wicking fabrics for sportswear and gymwear, cotton and fleece blends for streetwear, and genuine leather for leather wear. Tell us your product and budget and we will suggest the best material.

    Can you produce under our own brand (private label)?

    Yes. We produce under your brand name with your logo, neck labels, hang tags and packaging, so the finished products are ready to sell under your label.

    Where do you ship?

    We ship worldwide from Sialkot, Pakistan. Shipping costs are calculated and added to your final invoice, and you can tell us your preferred shipping method. Taxes and customs duties in your country are the buyer's responsibility.

    What payment methods do you accept?

    We accept bank wire transfer, Western Union, MoneyGram, Xoom, TapTap Send and other easy payment services, with banker's cheque for approved local customers. Prices are in USD, with a 50% deposit before production and the 50% balance before shipment.

    How long is my quote valid?

    Your quote is honored for 30 days from the date we send it, even if our prices change in that time.

    What if my order arrives defective or damaged?

    We accept returns for defective or damaged products only. For those items we issue a refund or send a replacement, according to our Return Policy.